Don’t Just Signpost, Make a Referral
When someone discloses domestic abuse or sexual violence, it’s not just a passing conversation, it’s a moment of profound trust.
Disclosures like these are rare. They are often shared with great risk, and usually after significant fear, shame, or uncertainty. If a person tells you they’re experiencing abuse, it’s because they trust you to help.
That’s why we strongly encourage professionals to make a referral to our service, rather than simply giving out our phone number or website.
Why It Matters
Many people who experience domestic or sexual abuse will only tell one person. That one conversation might be their only opportunity to access safety and support.
Signposting, saying “here’s a number, give them a call”, puts the responsibility back on the victim, when they may already be overwhelmed, traumatised, and unsure how to take the next step.
Making a referral on their behalf shows:
You believe them
You are taking them seriously
You are committed to getting them the help they need
You are not leaving them to figure it out alone
The Benefits of Making a Referral
Faster, Safer Support
We can make safe contact directly, assess risk early, and begin safety planning sooner.
Expertise
Our team includes IDVAs, ISVAs, counsellors, outreach workers, and trauma specialists. Survivors receive tailored support based on their risk, needs, and choices.
Improved Engagement
Referrals from trusted professionals often lead to higher levels of engagement, particularly for those who are fearful or unsure.
Continuity & Confidence
You stay involved in the process (where appropriate), helping survivors feel more supported and less isolated.
Better Outcomes
Joined-up working leads to better safeguarding, increased safety, and access to the right services at the right time.
A Shared Responsibility
Domestic abuse and sexual violence are complex. No single agency can meet every need. That’s why effective, trauma-informed partnership working is essential.
We work closely with professionals across:
Health (GPs, A&E, midwifery, mental health)
Education (schools, colleges, pastoral teams)
Social care & early help
Police & justice services
Housing & homelessness services
Youth & community organisations
VCSE partners & faith groups
By making a referral, you’re helping us build a coordinated community response that wraps around survivors so they are not left alone to navigate risk, trauma, or systems.
When to Refer
You can refer someone of any age or gender if:
They have disclosed domestic abuse or sexual violence
You suspect they may be at risk of harm or exploitation
They are struggling with the impact of historic abuse
They’ve tried to access help but were turned away or disengaged
They need support with housing, legal advice, mental health, safety planning, or recovery
How to Refer
You do not need to be certain that abuse is happening. If you’re concerned and you have consent, it’s better to refer and let our team assess and respond.
Email for Advice
Let’s Work Together
Your role is crucial. We rely on trusted professionals like you to help reach survivors who may not otherwise access support.
If you’d like to understand more about supporting people who’s experienced domestic abuse or sexual violence, book on to one of our training courses.
When you refer, you’re not just passing a name along you’re helping someone take a life-changing step towards safety, dignity, and recovery.
Thank you for being a part of that.